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How do I set up an account?

Please e-mail SERVICE@CRRGINC.com or call us toll free at 800-687-9030. With just a few, easy steps, you will be able to start placing orders immediately.
What is your standard pricing?

Please contact us at SERVICE@CRRGINC.com or call us at 800-687-9030 for detailed information about our pricing. Competitively priced, we also offer discounts for volume.
What methods of payment do you accept?

We accept checks, money orders, and most major credit cards.
When are payments due?

Payment is due upon receipt of invoice.
When will I receive an invoice?

Invoices are sent out at the end of each month.
What areas can you service?

We offer our services nationwide including Hawaii, Alaska, Guam and Puerto Rico.
What is the average turnaround time?

Depending on the availability of the court records, orders placed within the Dallas/Ft Worth, Texas area are usually completed between 2 -24 hours. Most Harris (Houston, Texas) orders are turned around between 8-24 hours. All other areas throughout the U.S are usually completed between 24-48 hours.
What are your delivery methods?

Your order will be sent electronically unless certified copies are requested. We send certified copies via UPS, FED-EX, USPS and other carriers upon request. If you prefer to receive your order via fax, please just provide your fax number on your request. We will be glad to send it however you need.
How do I place an order?

After you have set up an account, you can utilize our easy order online system to quickly place your orders. Simply, fill in the required information. You will receive a confirmation page confirming receipt of your order to your e-mail address. Your order will then be sent to you electronically.
I can’t find what I need listed on your order form. What should I do?

Please e-mail us at SERVICE@CRRGINC.com or call 800-687-9030. Our customer service experts will be glad to assist you.
I made a mistake or need to change my order. What should I do?

Please e-mail us at SERVICE@CRRGINC.com or call 800-687-9030. We will be glad to make any changes necessary if the order has not yet been processed.
Whom do I contact for questions about my order?

Our friendly customer service team can be reached toll-free at 800-687-9030 Monday thru Friday, 8 am to 5 pm CST or via e-mail at SERVICE@CRRGINC.com.

What Are Clients Saying?

“I have been working with CRRG for over 6 years now. There have been several occasions where I have had to call them to get me out of a pinch. They are always willing to accommodate and take your sense of urgency seriously. Not only is their service great, their staff is great as well!”

M.L. – Title Operations Manager
“For nearly a decade working with our vendor CRRG, they consistently prove outstanding in their customer service focus and quality. CRRG’s team members routinely demonstrate a phenomenal partnership in assisting us in delivering our products to our clients.”

D.H. – Texas Title Manager/Escrow Officer
“CRRG has consistently provided our requests back in a timely manner. Multiple times I have reached out when we needed court documents quickly and they have been able to provide and allow our branches to close in time.”

S.S. – Senior Title Officer
“Always competitive on price and quickest turn-around times! One great feature is the ability to retrieve our court records directly from their website. Anytime I’ve been under pressure to get a court record quickly, they have gone above and beyond to ensure I get it with the utmost speed.”

J.D. – Title Manager
“CRRG is always willing to jump through a few extra hoops in order to make US look good! Their responsiveness to our “rush requests” is always appreciated.”

J.D.D. – Plant Manager
“The whole team truly displays a “customer service first” attitude. I have managed title plants since the 80’s and finding a good, dependable courthouse service is a daunting endeavor…especially one that can service ALL the counties you need. Once I decided to exclusively use CRRG, our nightmare was over!”

S.B. – VP / Senior Title Office
“We recently received an order that required immediate review. We ordered the court case through CRRG on a rush and received it within a few hours. This allowed us to meet a deadline and close a very important, high dollar deal!”

D.D.T. – Title Operations Manager